India, Bangalore, Dec. 26, 2006: HSBSoft Technologies, a leader in cost-effective network management solutions, announced that it was awarded a wireless Hotspot management project. HSBSoft has been selected to customize its products, catering to the hotspot monitoring requirements of a leading ISP and Wireless Hotspot provider in South East Asia.
HSBSoft’s wireless hotspot management solution will offer multiple hotspot location management and multiple outsourced vendor management where vendor is basically a outsourced partner in a particular location taking care of the hotspots in that location. On the occurrence of an event, it will allow outsourced vendors to escalate the event automatically to NOC, IT Manager, VP, and CIO. In addition, it will provide SLA management, capacity planning for future growth and deployment of hotspots, and business intelligent data mining to measure the usage trends from different locations and type of hotspot location, such as hotels, restaurants, colleges, airports, etc. for future business strategizing.