Offer more to your customers while accelerating your competitive advantage.
Everest for MSPs
The Everest MSP solution offers Managed Service Providers the platform they need to take control of customer IT issues, boost customer satisfaction, and cost-effectively expand their offerings.
Everest can help MSPs mitigate problems that cause disruption in their customer's computing environment. By eliminating the dependence on cumbersome manual processes, Everest delivers crucial advantages to today's MSP. Additionally, Everest allows MSPs to identify opportunities for rightsizing, consolidation and increasing operational efficiencies.
Discover New Opportunities for your MSP Business
Everest for MSPs provide you the perfect platform to deliver enhanced IT managed services. Gain powerful insight into top down visibility of SLAs along with network performance and availability. Ensure customer delight while taking advantage of opportunities for enhanced revenue earnings through an expanded and increased services portfolio. Unlike siloed products that constrain you to a predefined offerings path, Everest offers you a wide spanning array of features that provide you flexibility in catering to the diverse needs of your customers.
Remote Monitoring - Accurately manage customer sites from a unified centralized platform
|| Everest's enables the remote monitoring of network resources that are geographically dispersed. The solution can monitor the availability and performance of virtually any IP-enabled device offering you enhanced monitoring of devices, services and operating systems combined with superior scalability options. Everest's remote monitoring features offer you the option to retrieve statistical information from probes along with storing and processing an array of useful statistics that drive detailed and insightful historical analysis.
You can use Everest to easily manage servers, applications, services, network elements remotely from a central location.
Service Desk - Rapidly resolve customer Incidents and Problems:
| As an MSP you need to guarantee that your clients IT infrastructure stays up and running, while costs are kept under control. Everest delivers unsurpassed levels of command and control by helping you to proactively capture, report, and act on events that may impact your customer's IT infrastructure.
You can oversee, manage and resolve Incidents & Problems raised by customers through emails or by telephonic calls while tracking and responding to your customer issues and requests automatically. Everest helps monitor the entire Incident and Problem process along with escalations and sending notifications to concerned personnel. Further the solution provides an end-user portal with easy access for your customers to create and view their own tickets.
From Incidents to Problems, Everest can help you successfully resolve them all.
|| Paramount to a managed services operations is the lines of communication to a customer. Everest provides in-depth and prioritized delivery of reports that let your customers understand the value-add you bring to their operation and why their systems remain up and running in peak condition.
Flexible pay-as-you-grow subscription based offerings
We understand that one-size-fits-all approach does not work which is why we offer Everest as on a flexible subscription based pricing model. With Everest you have the freedom to pick from a comprehensive matrix of offerings to create the perfect bouquet of features and then scale up as your customer's needs do.
Scale comfortably and easily
As your business grows, so does your customer base. With Everest's modular structure, you can scale to networks of any size and complexity. Easily configure and deploy the right-sized solution that your customers require immediately and scale rapidly cost-effectively as their company changes and grows so you keep delivering ROI year after year.
Improve operational efficiencies
Everest allows you to adapt billing schemes based on usage patterns which help in improving SLA offerings based on their own conformance levels. This ensures transparency while allowing MSPs to evolve to higher levels of cost efficiency.
Everest's modular and flexible structure allows for quick and easy customization. Customers can reap the benefits of a solution that can cater to even the most nuanced and complex customization requirements.
Customize to your specific branding
In a time when positioning is of paramount importance, you can easily customize our solution to project your specific brand image and logo. You gain by enhancing your brand image through every possible customer touch-point.